AFFORDABLE HOUSING

Frequently Asked Questions (FAQs)

Browse our frequently asked questions below for more information about registering and applying for the affordable suites at 610 Martin Grove.

What types of units are available?

We offer a selection of affordable one- and two-bedroom suites for rent. Please refer to the table on our website for detailed information on unit sizes, average market rent amount, utility allowance, rent payable, and income threshold amount.

 
What is included in the rent?

The rent includes the cost of the unit itself and heat. All residents are required to set up and pay for their own hydro, water and hot water utilities through a third-party utility provider, which is not included in the rent.

 
What are the utility allowance amounts for the units?

In the Affordable Housing units, residents are entitled to a utility allowance deduction from their monthly occupancy cost, for the utilities they are responsible for paying. At 610 Martin Grove, the utilities you are responsible for paying as a resident are hydro, water and hot water. The utility allowances for 2025 on the affordable units offered at 610 Martin Grove are as follows: 

Unit Size

Hydro

Water

Hot Water

1 bedroom apartment

$46

$13

$26

2 bedroom apartment

$66

$24

$36

 
These allowances are adjusted annually based on the related Consumer Price Indices published each year by the Ministry of Municipal Affairs and Housing.

 
What are the eligibility requirements for these units?

To be eligible for these units, all tenants must have Status in Canada. Each member of the household must be:

·        A Canadian Citizen, or

·        A Permanent Resident of Canada who has applied for permanent resident status, or

·        A refugee claimant of Convention Refugee

 
What are the income requirements?

At initial occupancy, each household must have an income that does not exceed four times the annual equivalent of the monthly Occupancy Cost for the unit.

 
What are the occupancy standards?

The household must include a minimum of one person per bedroom, and couples must share a bedroom. No more than two persons per bedroom are allowed.

 
Can I register multiple times?

No, duplicate registrations from the same family or person are not permitted and could result in removal from the list.

 
What is the deadline to register?

The deadline to register is August 3rd, 2025 at 5:00 PM. No registrations will be accepted beyond this date and time.

 
How are applicants selected?

Once you have registered and the deadline has passed, all applicant names will be included in a random draw process.

Applicants selected from the random draw will be contacted in order, based on the highest ranking for their qualified unit type.

It is important to note that being selected in the random draw does not guarantee a unit. Selected applicants will be invited to complete an application process, during which eligibility and documentation will be carefully reviewed to confirm qualification for a unit. 

 
What happens if I am selected?

If you are selected from the random draw, you will be sent an electronic application form to fill out, which must be completed within two business days. To ensure you can meet this deadline, have all the required documentation on hand, including your 2024 Notice of Assessment and Proof of Status in Canada identification.

 
What documentation is required to apply?

To apply for the affordable housing units at 610 Martin Grove, the following documentation is required: 

·      Government-issued photo identification

·       Proof of Status in Canada. Documentation is required to show proof that you are either: 
- A Canadian Citizen, or
- A Permanent Resident, or
- A Refugee claimant of Convention Refugee

·        2024 Notice of Assessment

·       Two proofs of income: Acceptable proofs of income include:
- Two recent pay stubs
- An employment letter
- A letter from a recognized financial institution

·       Landlord reference: Contact details for the applicant's current or most recent landlord

As part of the application process, we will also run a credit check and a criminal record check. 

Make sure to have all these documents ready to be submitted with your application. Once the electronic application form is sent, you will have two business days to complete the form and submit it, along with all required documentation.  

 
What is the landlord screening process?

Minto ensures that our screening practices are compliant with the Ontario Human Rights Code and implemented in a fair and reasonable manner to ensure that tenants are not arbitrarily refused units.

In addition to the basic eligibility requirements outlined in the Affordable Rental Housing Administration Manual, Minto has several standard screening practices for all applicants that are outlined below. Minto does not pre-screen prospects or applicants. We use a "Basket of Criteria", before making any decision regarding their suitability.

As part of the landlord screening process, the following will be considered:

·        Government-issued photo identification

·        Two required proofs of income: a letter from a recognized financial institution, an employment letter, or two recent pay stubs

·        Credit Check

·        Criminal record check as part of our Crime Free Program

·        Landlord contact details for a landlord reference check

·        2024 Notice of Assessment

 
What are acceptable proofs of income?

Two proofs of income are required as part of the landlord screening process. Proof of income can be provided through the following types: two recent pay stubs, an employment letter or a letter from a recognized financial institution.

 
What is the process for credit history check? Am I still eligible to apply if I don't have a credit history? 

To assess an applicant’s ability to pay their rent, Minto reviews all applicant’s credit history based on a Consumer Credit Report.  An applicant without any credit history is not penalized in our review process, rather this criterion would be considered Not Applicable (no history is not considered poor history). 

 
What is the Crime Free Program?

Minto attempts to operate crime free buildings, this is done through initially screening applicants as well as obtaining the residents commitment upon lease signing to not participate in criminal activity. All applicants for tenancies must pass a criminal record check before a Rental Application can be approved. This applies to all applicants, including transfers of existing residents. However, if an applicant is transferring before occupancy from a property where a check was previously performed, a second check is not required. 

 
What is involved in the landlord reference check process?

A review of an applicant’s rental history is conducted to understand the applicant’s ability to make payment along with confirming if there are any complaints, or history of incidents.

 

When completing a landlord reference check, the applicant’s current or most recent landlord is contacted to confirm:

·        The length of tenancy and if proper notice was received.

·        Most recent total rental charges.

·        Payments for the last 12 months were made on the first of the month and without any returned payments (NSFs).

·        No history of complaints or incidents exists for the past 12 months.

·        No applications to evict were made (for non-payment or any other reason).

 

An applicant without any rental history is not penalized in our review process, rather this criterion would be considered Not Applicable (no history is not considered poor history).

 
What happens if my application is rejected?

All refused applicants who have completed a full application will be notified of the decision in writing through e-mail or mail within 30 days, and the written response will include the reason(s) for being declined.

Should an applicant wish to appeal the decision to reject their application, the applicant must provide a written submission outlining the reason for appeal along with any additional information that could supplement their appeal and original application. The written submission must be submitted to the Leasing Manager/Administrator that issued the Rejection Letter within three business days after receipt of the Rejection Letter.  

The Leasing Manager/Administrator will review the appeal along with any additional information submitted in accordance with our Approval Assessment Matrix. The Leasing Manager/Administrator will reissue a written decision following the appeal within three business days of receipt of the appeal submission. The appeal decision is considered final and there is no further opportunity appeal after this point. 

 
How will I know when all units are allocated?

Once all the units are allocated, the website will be updated to indicate that the process has been completed.

 
What additional requirements are residents responsible for?

In addition to being responsible to set up and pay for their own hydro, water and hot water utilities through a third-party utility provider, all leaseholders are required to have “Tenant or Renters” insurance in place at all times during their lease. The insurance policy must include fire, property damage, and public liability coverage. 

If selected through the random draw, applicants are also responsible for providing a rent deposit in the amount of last month’s rent, which must be submitted upon application approval before lease signing.

 
What is the process for internal transfers within the property?

Residents wishing to transfer units must submit a written notice to the Property Manager or Service Coordinator. The transfer request will be reviewed for eligibility, and if approved, a transfer inspection will be completed.

 
How are affordable housing units allocated upon turnover?

Upon turnover, the initial waitlist of units created following the randomized draw will be maintained and used until such list of the original applicants has been exhausted or until such time that the City implements the Centralized Affordable Rental Housing Access System.

 
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